Intake and definitions

We confirm what “returned user” means for your app, which events count as core actions, and which acquisition cuts matter. You share anonymised exports or grant read-only warehouse access for the engagement window.

Cohort reconstruction

We rebuild Day-1, Day-7, Day-30, and longer return tables by source, device, and first-action completion. Composition traps are flagged before anyone attributes a curve move to a feature.

Stakeholder conversations

Short interviews with product, growth, and support surface why users leave after specific moments. Notes stay tied to cohort segments, not generic personas.

Readout and experiment plan

You receive a written pack plus a live session in Bangkok time. We leave with three prioritised experiment briefs your engineers can estimate—not a catalogue of distant recommendations.

Facilitator presenting notes during a working session

Where sessions happen

Deep-dives and workshops can run at our Pom Prap address or at your Bangkok office. Advisory calls and health checks are remote-first. All schedules respect Thailand public holidays and typical product sprint cadences.

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